Essentially, IT Connect becomes either all or part of your IT department and provides a team of well-trained and experienced IT professionals that monitor your network and fix your IT issues 24/7. Even if you have someone internally to handle your IT needs, one individual or a small IT department could never provide the level of knowledge and skill that an MSP can.
Good or bad feedback is our way of measuring success for your business. Here are some of the reasons our valued partners chose IT Connect.
Your time is valuable. We know waiting for a solution can be costly. We respond and we are available to you when you need us, where you need us.
Our experience means less time to your solution. When a problem comes up, having a partner with knowledge beyond "Googling it" is priceless.
If you’ve ever had your computer system crash or experienced slow computers, you know what it can do to productivity. The entire focus of MSP technicians is ensuring that their customers have the best technology available to them and that the technology runs as smoothly as possible. They take a proactive approach to avoid many IT problems, but when issues do arise, they’re able to respond and resolve those issues quickly.Learn more
While the cloud and other IT services inherently offer security solutions, finding MSP experts who value security and work in protected environments is key to the safety of your data. At IT Connect, we ensure your privacy and the security of your data.Learn more
Secure & private
Your data is safe with us. We protect client information the same way we protect our own.
No matter where you are, with an internet connection we are here to assist you in whatever you need.
How It Works
Nearly every business needs IT, but not every company has the resources to invest in recruiting and training an entire IT department. MSPs are designed to provide skilled IT professionals to act as your external IT department.
Frequently Asked Questions
Ready to make a change? Here's some things to get you started.
Most MSP’s will provide you with a list of all services they cover. At IT Connect we will help you compile this as you migrate to our firm. This list will include credentials, monthly expenses on tech, licensing, and more. Sounds complicated and time consuming, we know, but we are here to help make this easier and will help in the process.
Most MSP’s moved away from the hourly pricing model to a more consistent and predictable monthly fee. Each PC needs at least 2 hours of maintenance and updates per month (Microsoft updates, virus scans, software maintenance, etc) and our fee accounts for that. You get the same bill every month.
We get it. As you move to IT Connect we will work with your previous vendor to ensure a smooth transition to our services with minimal headache.
We build the cost of this protection into your monthly fee. This means no loss of protection as you change providers.