Your business deserves the best IT support

IT Connect provides each client with a scalable, hybrid solution which allows for future integration and expansion as the organization’s IT Roadmap evolves.

Need Support Now? Why Use An MSP?
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About IT Connect

Get started with us

The cost of hiring, training, and maintaining an internal IT staff is often cost prohibitive for small to medium-sized businesses. IT Connect is an MSP (Managed Service Provider also known as a Managed IT Services Company) that allows businesses to outsource all or part of their day-to-day technology and IT needs.

  • Minimize downtime
  • Improved security
  • Predictable cost structure
  • Expertise
  • Peace of mind
Partner With IT Connect

Solve your problems faster

MSPs, like IT Connect, provide IT support at a fraction of the cost of hiring an entire IT team. IT Connect works collaboratively with your internal IT department (if you have one) and becomes a business partner focused on helping you utilize technology to achieve your business goals.

Essentially, IT Connect becomes either all or part of your IT department and provides a team of well-trained and experienced IT professionals that monitor your network and fix your IT issues 24/7. Even if you have someone internally to handle your IT needs, one individual or a small IT department could never provide the level of knowledge and skill that an MSP can.

Grow Your Business

We provide the expertise

An MSP’s core business is keeping its customers’ technology running as smoothly and efficiently as possible. Paying a flat monthly fee, a smart MSP will do what they can to solve your problems as quickly as possible. This is what IT Connect does every day.

Helping Support

Have an issue? Let us help.

Customer Feedback

Good or bad feedback is our way of measuring success for your business. Here are some of the reasons our valued partners chose IT Connect.

Responsiveness

1 Hour

Your time is valuable. We know waiting for a solution can be costly. We respond and we are available to you when you need us, where you need us.

Insight

15+ years

Our experience means less time to your solution. When a problem comes up, having a partner with knowledge beyond "Googling it" is priceless.

Helping Support

24/7

Minimize downtime, Improve business continuity, and increase productivity, it's that simple. You need it. We provide it.

Need Help?

You came to the right place.
Highly Creative Soultions

Increase your business with IT Connect

Our job is to be here to provide solutions. Whether with copiers, ISP, software, hardware, wiring...whatever your business needs we are here to help.

Creative Solutions

We pride ourselves in finding the right solutions for your business needs.

Secure & private

Your data is safe with us. We protect client information the same way we protect our own.

National

No matter where you are, with an internet connection we are here to assist you in whatever you need.

Supporting

You can't predict when you will need us. We can tell you that when you do, we will be here.

How It Works

Nearly every business needs IT, but not every company has the resources to invest in recruiting and training an entire IT department. MSPs are designed to provide skilled IT professionals to act as your external IT department.

01

Onboard

We help you make the transition. You can't take weeks to devote to this migration; you have a business to run. We get it and we handle it.
02

Develop

As time progresses and your business grows, we ensure you are up-to-date with emerging tech to benefit your business.
03

Support

24/7 You deserve nothing less.

Frequently Asked Questions

Ready to make a change? Here's some things to get you started.

Most MSP’s will provide you with a list of all services they cover. At IT Connect we will help you compile this as you migrate to our firm. This list will include credentials, monthly expenses on tech, licensing, and more. Sounds complicated and time consuming, we know, but we are here to help make this easier and will help in the process.

Most MSP’s  moved away from the hourly pricing model to a more consistent and predictable monthly fee. Each PC needs at least 2 hours of maintenance and updates per month (Microsoft updates, virus scans, software maintenance, etc) and our fee accounts for that. You get the same bill every month. 

We get it. As you move to IT Connect we will work with your previous vendor to ensure a smooth transition to our services with minimal headache.

We build the cost of this protection into your monthly fee. This means no loss of protection as you change providers.

Phone
888.462.7181
Address
3869 Starrs Centre Dr.
Canfield, OH 44406
Mail
  • Systems
  • Applications
  • Data Management
  • Media Content
  • End-User Devices
  • Information Security
  • Hosting
  • O365

Outsourced Value – Employee Dedication